Human Resource Strategy: Adapting to the Age of Globalization

Practical 8-step workforce planning guide covering business analysis, workforce assessment, skills gap identification, demand forecasting, recruitment, succession planning, and training development.

D. Robinson, W Hirsh

Global study of 418 executives examining forces shaping HR, the role of technology, and what the HR function might look like in the future. Includes insights from HR leaders at Shell, American Express, and Whirlpool.

KPMG International

Concise overview of HRM covering strategic HR, the HR function, HR systems and strategies, and the link between HR and organizational performance. Published by the Institute of Public Administration.

Joanna O’Riordan

Chapter covering HR planning, recruitment, training, compensation, benefits, performance evaluation, and employee retention. Uses Starbucks as a running case study.

Stephen J. Skripak