What is Emotional Intelligence?

A research report exploring why emotional intelligence is becoming critical as AI transforms the workplace. Includes data from executives and employees on EI demand, organizational benefits, and a roadmap for building EI skills.

Capgemini

An overview of emotional intelligence for credit union leaders during times of crisis. Covers the anatomy of emotions, EI definitions, six leadership styles, and includes a self-assessment tool and action plan.

Gerry Singleton

A practical guide from the NHS on understanding and managing emotions. Explains the emotion triangle (thoughts, feelings, body sensations), emotion messages, and coping strategies for emotional dysregulation.

NHS Fife Department of Psychology