Emotion Regulation: Managing Emotions

A research report exploring why emotional intelligence is becoming critical as AI transforms the workplace. Includes data from executives and employees on EI demand, organizational benefits, and a roadmap for building EI skills.

Capgemini

Written by John D. Mayer, co-creator of the emotional intelligence concept. Explains the four-branch model of EI: perceiving, using, understanding, and managing emotions, with frequently asked questions.

University of New Hampshire

An overview of emotional intelligence for credit union leaders during times of crisis. Covers the anatomy of emotions, EI definitions, six leadership styles, and includes a self-assessment tool and action plan.

Gerry Singleton