Emotional Intelligence Overview

A research report exploring why emotional intelligence is becoming critical as AI transforms the workplace. Includes data from executives and employees on EI demand, organizational benefits, and a roadmap for building EI skills.

Capgemini

Written by John D. Mayer, co-creator of the emotional intelligence concept. Explains the four-branch model of EI: perceiving, using, understanding, and managing emotions, with frequently asked questions.

University of New Hampshire

A practical guide from the NHS on understanding and managing emotions. Explains the emotion triangle (thoughts, feelings, body sensations), emotion messages, and coping strategies for emotional dysregulation.

NHS Fife Department of Psychology