Emotional intelligence–the essential skillset for the age of AI

Written by John D. Mayer, co-creator of the emotional intelligence concept. Explains the four-branch model of EI: perceiving, using, understanding, and managing emotions, with frequently asked questions.

University of New Hampshire

An overview of emotional intelligence for credit union leaders during times of crisis. Covers the anatomy of emotions, EI definitions, six leadership styles, and includes a self-assessment tool and action plan.

Gerry Singleton

A practical guide from the NHS on understanding and managing emotions. Explains the emotion triangle (thoughts, feelings, body sensations), emotion messages, and coping strategies for emotional dysregulation.

NHS Fife Department of Psychology