Handbook for Users of Consulting Services

The classic reference on management consulting, covering the full consulting cycle from entry and diagnosis to action planning, implementation and final reporting, plus consulting in finance, marketing, operations and human resources.

Milan Kubr (ed.), International Labour Office

A practical guide for managers who hire consultants: how to define the assignment, choose the right firm, negotiate the contract, work with the consultant day to day and evaluate the results.

Milan Kubr, International Labour Office

A short, candid guide to getting value from consultants in government work, with advice on scoping a job, writing the brief, choosing a firm, managing the contract and avoiding common traps.

Leo Dobes

Official government guidance on commissioning consultants well: choosing the delivery model, writing specifications and evaluation criteria, pricing the work and making sure knowledge stays with the client.

Cabinet Office

A research-based look at consultants who work inside their own organization: how the role differs from external consulting, the skills it demands and how to build credibility with internal clients.

Barbara Kenton and Diane Moody