Provide Housekeeping Services to Guests

A university course on front office operations covering reservations, registration, the guest cycle, and communication with other hotel departments. Each unit includes objectives, summaries, and review questions.

Uttarakhand Open University

A competency manual from the Caribbean Tourism Organization with industry approved standards for front office work. Covers guest registration, reservations, payments, VIP service, and daily closing procedures.

Caribbean Tourism Organization

A university course on the housekeeping department of a hotel, from organization and layout to cleaning procedures, linen management, and floor care. Includes summaries, key terms, and review questions per unit.

Uttarakhand Open University