Seven Basic Tools of Quality Control: The Appropriate Techniques for Solving Quality Problems in the Organizations

A practical guide to building quality control policies and procedures for professional practice. It walks through the standards, responsibilities and documentation that keep work consistent and reliable.

CPA Australia

A concise guide to running quality control across a project, with ready to use checklists. It explains who is responsible for quality and what to verify at each stage.

The Sustainable Heritage Network

A reference glossary that defines the core vocabulary of quality, from accreditation to the 5S method. A handy companion for anyone learning the language of quality management.

Cirad