A Roadmap to Quality: A Manual for Implementing Total Quality Management
United Nations Industrial Development Organization UNIDO
A complete e-learning manual for putting total quality management into practice, organized into twenty hands-on modules. It covers leadership, the work environment, systems and tools, and production, with practical guidance throughout.
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A comprehensive guide to quality controlA practical guide to building quality control policies and procedures for professional practice. It walks through the standards, responsibilities and documentation that keep work consistent and reliable.
Verified PDF · Secure download - Seven Basic Tools of Quality Control: The Appropriate Techniques for Solving Quality Problems in the Organizations
A clear introduction to the seven basic tools of quality, from cause and effect diagrams to control charts and Pareto analysis. It shows how each tool helps teams find and solve quality problems.
Verified PDF · Secure download - Guide to quality control and quality checklists
A concise guide to running quality control across a project, with ready to use checklists. It explains who is responsible for quality and what to verify at each stage.
Verified PDF · Secure download - Quality Glossary
A reference glossary that defines the core vocabulary of quality, from accreditation to the 5S method. A handy companion for anyone learning the language of quality management.
Verified PDF · Secure download - Statistical methods for quality assurance: basics, measurement, control, capability, and improvement
A thorough academic text on the statistics behind quality assurance, covering measurement, process control, capability and improvement. Ideal for students and engineers who want the methods explained in depth.
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