Organizational Assessment: A Framework for Improving Performance

The profile the United Nations uses to define what an effective department looks like. It gives departments a shared language for performance and a way to assess where they currently stand.

United Nations Office of Human Resources Management

The full assessment instrument, scored section by section: governance, administration, finance, human resources, project performance and management systems. Includes the guiding questions a facilitator asks to get honest answers.

USAID

A comparison of the assessment tools available and how to pick the right one. It also describes what a good assessment experience actually feels like for the organisation being assessed, which most tool manuals skip.

Informing Change

A course unit on diagnosing an organisation before intervening. It lists the subsystems and processes worth examining, the perspectives you can analyse them from, and the methods for each.

Indira Gandhi National Open University

A short guide to running a capacity assessment with a local partner organisation, from setting the purpose to scoring and agreeing on next steps. Written for health programmes but the method transfers.

Management Sciences for Health