Emotional Intelligence
Online Business School
A comprehensive pocketbook covering the five steps of emotional intelligence, self-assessment tools, and strategies for developing an emotionally intelligent organization. Designed for managers and HR practitioners.
Loading the book...
Keep reading
-
Next in this topic
Emotional intelligence–the essential skillset for the age of AIA research report exploring why emotional intelligence is becoming critical as AI transforms the workplace. Includes data from executives and employees on EI demand, organizational benefits, and a roadmap for building EI skills.
Verified PDF · Secure download - What is Emotional Intelligence?
Written by John D. Mayer, co-creator of the emotional intelligence concept. Explains the four-branch model of EI: perceiving, using, understanding, and managing emotions, with frequently asked questions.
Verified PDF · Secure download - Emotional Intelligence Overview
An overview of emotional intelligence for credit union leaders during times of crisis. Covers the anatomy of emotions, EI definitions, six leadership styles, and includes a self-assessment tool and action plan.
Verified PDF · Secure download - Emotion Regulation: Managing Emotions
A practical guide from the NHS on understanding and managing emotions. Explains the emotion triangle (thoughts, feelings, body sensations), emotion messages, and coping strategies for emotional dysregulation.
Verified PDF · Secure download - Developing your emotional intelligence
A self-study workbook that walks you through the five traits of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skill. Includes reflection exercises and a personal action plan.
Verified PDF · Secure download
